Procedural justice during police-citizen encounters: The effects of process-based policing on citizen compliance and demeanor
نویسندگان
چکیده
Available online 21 February 2011 Purpose: Theories of procedural justice have facilitated the development of a process-based approach to policing which emphasizes the fairness of the manner in which the police exercise their discretion. The study examines whether procedurally fair behavior by the police affects two types of citizen behavior during encounters: citizen disrespect toward the police and citizen noncompliance with police requests. Methods: This study uses data from systematic social observations of police-citizen encounters to examine procedural justice factors on citizen behavior. Because of the reciprocal nature of police-citizen interactions, an instrumental variable is used in the statistical analysis to help address the causal relationship between police force and citizen disrespect. Results: The statistical analyses find limited support for procedural justice factors. Two types of procedurally fair behavior by the police, police demeanor and their consideration of citizen voice, are significant in reducing citizen disrespect and noncompliance, respectively. Conclusion: Procedural justice factors have limited and inconsistent impacts on the two types of citizen behavior, and future research should address the limitations of this study and evaluate process-based policing with more data from social observations of police-citizen encounters. © 2011 Elsevier Ltd. All rights reserved.
منابع مشابه
Shaping Citizen Perceptions of Police Legitimacy: a Randomized Field Trial of Procedural Justice∗
Exploring the relationship between procedural justice and citizen perceptions of police is a well-trodden pathway. Studies show that when citizens perceive the police acting in a procedurally just manner—by treating people with dignity and respect, and by being fair and neutral in their actions—they view the police as legitimate and are more likely to comply with directives and cooperate with p...
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